We take confidentiality very seriously and this is discussed with all clients during their first appointment.

We aim to provide a caring and effective service in a safe environment. We are particularly mindful of the need to provide a professional, confidential service and will always take note of any instructions you may have about how we are to contact you. We will not reveal confidential information about you to a third party unless someone’s personal safety is at risk.

We offer a confidential service for young people and respect their right to independently access support and assistance. The boundaries of confidentiality are explained to young people using our services and Relate has a Child Protection and Safeguarding Policy to ensure that whilst we support young people we also help to keep them safe.

Relate London South West has a team of well trained, professional counsellors and therapists who work within the ethical framework of practice, conduct and confidentiality of the following:

  • British Association of Counsellors and Psychotherapists (BACP)
  • The College of Sexual and Relationship Therapy (COSRT)
  • Association of Family Therapy (AFT)